Working on the PayPal credit team 😃

• Developed telemetry pipelines using Microsoft Azure Application Insights to capture and analyze product usage and engagement metrics, enabling 20–30% faster product adoption insights.

• Built GitHub Commits History tool to trace deployment pipelines and correlate stack traces by commit, reducing root cause analysis time by 35–40%.

• Created Execution History dashboard to surface deployment failures with detailed logs, cutting mean‑time‑to‑diagnosis (MTTD) of infra vs. code issues by 25–35%.

• Implemented GitHub Actions workflows to detect and isolate flaky tests, decreasing CI‑related blockages for partner teams by 40–60%.

• Led AI‑driven tooling initiative, demonstrating prompt engineering techniques that improved engineering workflows by 10% in daily task automation.

• Co‑developed exception request system for managing code‑quality policy violations across repositories, reducing manual exception handling effort by 30–50%.

• Led development of a scalable platform for deploying AI‑powered Voice Agents tailored to diverse industry use cases (e.g., restaurants, retail).

• Co‑engineered backend telephony infrastructure with co‑founder, enabling seamless voice routing, call handling, and 24/7 automated support.

• Built internal tools and deployment workflows for rapid onboarding of clients, accelerating time‑to‑value.

• Drove technical pre‑sales engagements—scoping client needs, delivering demos, and customizing voice workflows for unique business require‑

ments.

• Designed and implemented initial product UI/UX; collaborated with designers to iterate based on user feedback.

• Recruited and managed a cross‑functional team including sales, marketing, and design to support product growth and go‑to‑market execution.

• Contributed directly to sales growth by aligning product features with client pain points and assisting with technical objections during the sales

cycle.

• Weekend Project

• Streamlining Financial Workflows using AI

• Helped design the initial iterations of the product views, then collaborated with a designer for future improvements

• Digital solutions consulting firm

• Learning experience in regards to sales and marketing

• Ended December 2023