Build RESTful APIs using AWS lambda, Serverless framework, Node.js, Typescript, and Rockset database (SQL) that are served to front-end interface to portray real-time end-to-end fulfillment, consumer lifetime values, and supply chain concerns to current customers

Adept at leveraging superior analytical thinking skills to prioritize tasks, identify technical issues, and provide timely resolutions

Fabricated a variety of technical architectural diagrams and flowcharts in pursuit of improving cross-team collaboration as well as alignment with new features creation

Provided prompt solutions and proactive troubleshooting support to swiftly resolve bugs

Developed a modular and data-driven virtual agent using AWS lambda, Serverless framework, Node.js, Typescript, to directly help cut down expensive live agent costs, increase brand loyalty, and bring genuine applicable analytical values to customers

Successfully integrated third party AI features to work co independently with our own customizable chat app

Designed unique and personalize workflows to captivate consumers with upsell opportunities

Ensure continued functionality of a program during maintenance and testing of software

Proactively worked with US, Vietnam, and India team to ensure sprint work was uninterrupted

Actively collaborate with senior leaders to review problems, address the approach, and create timely solutions

Updated and improved existing APIs to collect better analytic data on current customers

Proactively learning about new technologies and testing new software applications

Configure and migrate a new database to allow the application to scale without a performance downgrade

Researching, investigating, and fixing a wide range of technical issues