• Led product development and roadmap for real time data processing platform, informed by customer research and data analysis. Scaled from MVP to enterprise product ($6 MM/year in cost savings) across international engineering teams.

• Implemented a new code deployment model for platform teams, using market research and data, which decreased downtime by 25% and reduced proportion of users impacted by code changes by 30%. Aligned stakeholders (engineering, product, operations, leadership) across multiple organizations and owned program execution.

• Identified & addressed gaps in operational processes and established new initiative across engineering and product teams, decreasing production failures by 20%

• Oversaw development & delivery of a suite of 10 custom monitoring solutions to meet regulatory requirements under stringent timeline

• Rapidly developed new product to establish baseline observability for next generation internal platform

• Designed & executed strategy to increase application availability through improved tooling & documentation

• Trusted product expert helping new ventures with product discovery, execution planning, development, market research, and testing. Hired team of software engineers for delivery.

• Manage development of web & mobile app to connect families with local educational resources

• Conducted user research and product dev with ConnectX to build a blockchain commodities transaction platform

• Led product initiatives for Uncloak, a cybersecurity platform, including feature selection, managing development, hiring code auditors, integrating 3rd party vendors, and smart contract development.

• Scoped applications for Golfcoin token migration and built web app to procure new wallet addresses

• Worked with Level K to research and write client proposal on building more scalable decentralized applications

• Weekly meetups discussing latest blockchain developments and trends.

• Guests from ConsenSys, ZCash, EOS, Oracle and Ripple.

• Identified performance barriers for consumer fraud alerts through user interviews. Worked with designers to improve UX, then performed A/B tests to validate impact before rollout. Improved efficacy of alerts by 35% ($7 MM / yr loss reduction).

• Designed and implemented fraud defense that prevents $11 MM in fraud by targeting toxic customer segments

• Created a SQL script that simulates the performance of fraud rule suite, resulting in 25% velocity increase.

• Owned Fraud strategy for product development of new payment mechanism

• Lead design on Black Friday strategy to adapt defense suite to irregular customer spend and prevent over decline

• Implemented framework to enable dynamic fraud defense response for customers impacted by natural disasters