• Collaborated with various Healthcare organizations teams nationwide to implement best practices in order to ensure the successful deployment and maintenance of the Epic EMR client infrastructure.
• Assisted IT community members in troubleshooting and performing root cause analysis with issues regarding the Epic EMR client application, Windows Server OS, or third-party integration to improve system stability
• Wrote Windows PowerShell scripts in order to provision onsite XenApp server farms, improving build initial build times for new clients joining Epic’s Hosting service
• Improved internal PowerShell scripts and QA processes to retrieve and analyze client infrastructure, enhancing our ability to recommend better system practices
About Epic:
Epic is a privately held Electronic Medical Record (EMR) software company currently #1 Overall Software Suite in KLAS.