• Joined a core product engineering team to expand technical expertise in large-scale, high-availability systems

• Partnering with product, design, and infrastructure teams to translate business goals into reliable, performant solutions

• Promoted to Senior Software Engineer for leadership within SimpliSafe’s SRE-focused team

• Led development and strategic direction of SimpliSafe’s incident response application, the core platform for coordinating, tracking, and resolving production incidents

• Coordinated cross-team efforts during high-severity incidents, ensuring timely resolution and postmortem follow-up

• Lead observability initiatives for the engineering organization, improving metrics coverage, log aggregation, and distributed tracing

• Integrated monitoring and alerting into critical services to enable proactive detection and faster incident resolution

• Co-design, implement, and manage this unique course focused on Human Centered Design and creative problem-solving, emphasizing collaborative learning, adaptability, and innovation

• Guide students through the design of their own solution to a problem at BC from inspiration all the way to implementation

• Serve as a mentor for 55 students working to facilitate their success in and out of the classroom

• Innovate and adapt to changing education needs and logistical demands, specifically regarding COVID-19