Utilized strong interpersonal skills ensuring effective communication between Engineering and Development teams to provide support in narrowing down issues during feature testing
Conducted thorough testing of software features to ensure optimal performance and functionality
Utilized VR headsets to test in-game experiences, identifying and reporting defects
Authored comprehensive bug reports, incorporating multimedia elements such as annotated videos, log files, and screenshots to facilitate efficient issue resolution
Demonstrated proactive communication skills, providing timely updates on task progress and escalating blockers to ensure seamless task completion
Developed and maintained technical documentation for under-documented areas, creating video tutorials and step-by-step guides to enhance team knowledge and proficiency in new or unfamiliar workflows