Design, scope, and implement technical solutions for client companies.

TLDR experience: Louis Vuitton, Jay-Z/Live Nation, NYC Pride, Tiffany & Co., Meta, Rayban, Netflix, Rock the Bells Fest, Olay, Target, Head In the Clouds Fest, New York Road Runners, K2, 88 Rising, Madwell

Roles:

• Production Coordinator for Louis Vuitton's Louis200 exhibit in New York

• Artist Credentials Manager for Head in the Clouds Fest

• Overnight Site Manager for set up and strike of Tiffany & Co dinner

• Assistant to the Travel Coordinator for New York Pride 2023

• Production Coordinator for The Book of HOV exhibition in Brooklyn (Jay-Z exhibit at the BPL).

• Production Office Manager for Rock the Bells Fest

Highlights:

• Analyzed data, designed protocols, and strategically managed budget to successfully run 3-month interactive exhibit for Louis Vuitton 30% under budget.

• Strategically sourced core materials to reduce costs by 43% per unit on average for Louis Vuitton's interactive exhibit.

• Produced remote photoshoot for Louis Vuitton and the photographer Feng Li that satisfied all stakeholder requirements.

Skills Used:

• Strong empathy and communication skills to meet often conflicting stakeholder needs.

• Excel to manage budgets and organize/track complicated moving pieces of projects, such as artist ground transpo for Pride and artifacts for the Jay-Z exhibit.

• Leadership to oversee/manage vendor load in/set up/load out at events.

• Demonstrated bias towards action by automating core integration step for my team, reducing hours of manual work by ~90% and improving accuracy by ~50% on average.

• Analyzed qualitative and quantitative data to optimize integration development workflow and reduce key success metric, days to integrate, by 46% in first 3 mos at Herald.

• Built dashboard to validate hypotheses and focus resources on high-impact features to drive - measurable business results and create world-class experiences for our customers.

• Promoted transparency, aligned product vision, and increased workflow velocity by designing a scalable information architecture for internal documentation–essential to a remote-first organization.

• Released high-velocity optimizations to test and validate hypotheses quickly, and maintain focus on high-impact features.

• Considered tradeoffs between user needs and business goals and elected to reduce customer barriers to signup despite increased tech maintenance costs to increase signups and supercharge growth.

• Uncovered and clarified conflicting definitions of essential API flows on engineering and product teams to improve communication between stakeholders and provide a seamless user experience.

• Optimized onboarding experience to save manager time and shorten time to onboard (essential to a fast-paced early-stage startup). 100% of new hires surveyed preferred Herald’s onboarding to their previous experiences.

• Authored educational videos to address the needs of the approximate 13 million middle school math students enrolled in the USA in 2021.

• Communicated with Content Team to align product vision.

• Developed efficient workflow process including a tight feedback loop to deliver high-quality content more quickly and with less effort.

• Oversaw product from ideation to implementation to grow product management skills and gain experience working with design as a direct stakeholder.

• Designed and completed 6-month roadmap on time and to spec.

• Collaborated with designer to create accessibility-compliant design system.

• Conducted customer surveys and interviews, collecting quantitative and qualitative data, to validate assumptions.