American Express Ads is a new digital advertising platform designed to help brands connect with American Express’ 34 million U.S. Consumer Card Members. Brands can serve high-spending Card Members relevant, contextual ads in the moments they are likely to engage, shop and spend with the brands they love.

• Own the product roadmap of Amex’s new advertising capabilities (with a focus on targeting and attribution), ensuring alignment with strategic priorities of the Digital Advertising team

• Lead the design, development, and deployment of these new ad capabilities, collaborating across multiple Amex platforms (Amex Travel, Resy, Amex App) and functional teams (product, technology, marketing, control management, legal)

• Translate business requirements into actionable tech specifications (features, user stories) for engineering teams

• Closely track delivery of each capability, prioritize engineering effort when necessary, and manage an active backlog

• Lead regular standups with tech owners to ensure timely delivery of capabilities as well as tech leadership updates to highlight progress and potential blockers

• Help resolve tech issues that arise and proactively identify opportunities to automate processes

• Spearhead assessments of external tech solutions to fill internal capability gaps and own the end-to-end third-party lifecycle management (TLM) associated with these new vendors

• Enact comprehensive compliance / risk processes & controls when launching new capabilities

• Lead the annual tech resourcing & budgeting process for the Digital Advertising team and actively manage tech funding to ensure proper utilization

American Express Developers (AED) is a marketplace for developers to find the latest Amex API products and integrate them into their solutions in a secure and reliable way. AED provides a platform for Amex teams to take their products to market quickly and easily, making them available to thousands of developers.

• Lead product strategy and delivery for customer support and insights features used by 10K+ API integration developers, reducing resolution time by 66% (from 15 days to 5) and increasing developer satisfaction from 75 to 79% within the first year

• Own the full product lifecycle - from discovery and customer research to strategy, roadmap, cross-functional execution, go-to-market, and KPI tracking - launching five features in the first year

• Built American Express Developers' first developer experience feedback program using surveys, interviews, help desk tickets, and usage metrics - surfacing key pain points that directly informed roadmap prioritization and improved usability and satisfaction across critical developer journeys

• Present quarterly updates to senior product and engineering leadership on strategy, roadmap, progress, risks, and performance metrics, driving visibility, alignment, and informed decision-making

• Streamlined backlog management by implementing structured grooming practices using Jira and Confluence, improving cross-team alignment and reducing average bug resolution time by 75%, from 2 months to 3 weeks

• Created and rolled out a standardized PRD template that streamlined collaboration between design and engineering teams, reducing design-to-development handoff time by 50% and improving clarity, alignment, and execution across the product lifecycle

INIT is an ed-tech non-profit with a mission to build the next generation of leaders in technology. INIT achieves this by establishing chapters across colleges and universities, providing community support, technical + career development programs, and access to opportunities through employer partnerships.

• Lead product strategy and delivery for INIT’s chapter-based model and programs, scaling operations to 7+ chapters and enabling over 5,000 members to secure jobs in technology through technical training, career readiness, and strategic employer partnerships

• Defined and launched six technical and career programs, conducting user research, testing program design, and iterating based on feedback

• Manage 2 full-time employees and collaborate with 6 chapter leads to deliver consistent experiences and scale impact

• Secured $1.5M+ in funding by aligning program outcomes to funder goals, partnering with 50+ companies including Google, Meta, and Amazon

• Present quarterly performance reports to funders, using metrics to demonstrate engagement, job placement, and program growth

Program Manager for Miami Hack Week's Student Experience

Azure IoT Central is a ready-made UX and API surface for connecting and managing devices at scale, delivering reliable data for business insights. It preassembles platform as a service (PaaS) offerings, bringing together each service beneath it for an easy-to-configure, comprehensive, and secure IoT offering.

• Led product strategy and delivery for dashboard and raw data view features for 50+ enterprise customers operating 100K+ devices, reducing time to configure devices by 25% and increasing developer CSAT to 75% within the first year

• Own the full product lifecycle - from discovery and customer research to strategy, roadmap, cross-functional execution, go-to-market, and KPI tracking - launching four features

• Analyzed feature adoption and usage data to inform roadmap decisions, influencing prioritization and presenting key insights to senior leadership

• Managed public developer feedback forums and three high-value customer accounts, conducting regular feedback sessions that directly shaped backlog priorities and roadmap direction

• Spearheaded internship engagement for Microsoft’s Hispanic ERG, mentoring 150+ interns and organizing inclusive community-building events across the company