∙ Streamlined team processes for design and customer communication using Airtable.

∙ Built a pricing calculator in Excel and Airtable to determine target price based on desired margins and estimated costs.

∙ Optimized pallet space using a 3D configuration software tool.

∙ Researched and successfully identified opportunities to reduce shipping costs.

∙ Managed a team of designers, customer service representatives, and warehouse personnel.

∙ Led market research for new product launches.

∙ Introduced SEO optimization techniques to ecommerce site.