I lead enterprise infrastructure architecture and AI platform innovation for a global financial services organization supporting 14,000+ users across 70 locations.

AI INFRASTRUCTURE & AGENTIC AI DEVELOPMENT

Architected enterprise-scale AI platforms on Azure OpenAI and Google Vertex AI serving 500+ developers across 20 business units. Key achievements:

• Developed an AI agent using Azure AI Foundry that transforms operational alignment directly in Microsoft Teams

• Built custom Copilot Studio agents eliminating 60% of meeting time for 30 engineers

• Implemented GPT-4/GPT-5 deployment with data residency controls and CloudZero cost monitoring (2M+ tokens monthly)

• Established multi-cloud AI strategy: Azure OpenAI for code generation, Vertex AI for data analysis

INFRASTRUCTURE & SECURITY

Led datacenter migration to AWS and Azure achieving zero unplanned outages while supporting global operations. Implemented zero-trust security architecture across hybrid multi-cloud environment:

• 95% reduction in critical vulnerabilities, 99.9% uptime, zero security incidents over 18 months

• Office 365 migration for 14,000 users with Azure AD Connect and hybrid identity

• Automated certificate lifecycle management (5,000+ certificates) and privileged account provisioning (200+ accounts)

• SailPoint IdentityIQ deployment reducing access review cycles from 45 to 10 days

• $15M cost reduction through FinO

Architected enterprise-scale AI infrastructure on Azure OpenAI and Google Vertex AI serving 500+ developers across 20 business units in Americas and LATAM. Implemented GPT-4/5 models with Azure model router, data residency controls (private endpoints, VNet integration, Private Link), and CloudZero dashboards tracking 2M+ tokens monthly. Trained GPT models on corporate data delivering first-to-market AI product in Q2 2024.

Developed Work Compass, an AI agent using Azure AI Foundry that transforms operational alignment and execution visibility directly in Microsoft Teams. Built custom Microsoft Copilot Studio agents including daily standup automation (eliminated 60% of meetings for 30 engineers) and self-service cloud knowledge agent (14,000 employees, integrated with Confluence API) reducing support tickets and improving onboarding.

Established enterprise AI service model for multi-cloud strategy: Azure OpenAI for code generation, Google Vertex AI (Gemini Pro/Enterprise) for data analysis requiring Google Search/Translate integration, and NotebookLM for knowledge management. Implemented consistent governance framework with network isolation, API access controls, and cost transparency through CloudZero dashboards, contributing to $15M operational cost reduction.

Led datacenter migration from on-premises to AWS and Azure for core infrastructure supporting 14,000 users across 70 global locations. Designed hybrid cloud architecture, developed migration SOPs, and executed end-to-end migrations achieving zero unplanned outages. Migrated Active Directory, DNS, DHCP, Microsoft PKI, SFTP, and privileged access management to cloud-native architectures.

Led enterprise Office 365 migration (14,000 users) implementing Azure AD Connect for hybrid identity synchronization, federated authentication (ADFS), and cutover strategy minimizing disruption. Expanded Microsoft PKI infrastructure for mobile/macOS certificate deployments, integrated with Intune for automated provisioning, and implemented certificate lifecycle management reducing manual operations.