Contracting at Amazon Robotics

Contracting at Amazon:

• Leading UX strategy for Amazon delivery notifications

• Designing real-time and dynamic delivery notifications for millions of users

• Facilitating workshops

Contracting at Amazon Robotics:

• Translated technical data into intuitive dashboards that enhance human–robot interaction.

• Defined a 2-year dashboard strategy focused on interconnected, user-centered systems design.

• Led end-to-end design of high-impact dashboards, with 91% of users rating them as major improvements during testing.

• Conducted generative research to uncover needs and inform strategy.

• Championed a data-driven culture, fostering strategic, user-focused decisions and cohesive design systems.

Leading a small team in delivering impact to customers through service design and human-centered design methods.

• Created a cross-channel experimentation strategy for testing new business opportunities for Bridgestone Tires.

• Guided mixed-method research plans.

• Developed wireframes, mockups, and prototypes to communicate design concepts.

2-month contract role