Designing for U.S. customers to seamlessly maximize benefits and engage with rewards across mobile and web.

Designed user-centered digital experiences that make banking easier and more personalized, including an end-to-end credit monitoring experience. Contributed to Chase UK winning Best British Bank for three consecutive years, earning Accessibility Awards for two years, and achieving a 4.9 App Store rating with 230k+ reviews.

Led the design of Zipcar’s booking and searching experiences across all platforms, including the launch of its very first non-member search experience. Contributed to rebuilding Zipcar's Design System, creating a unified product language that ensures consistency and predictability across digital experiences.

Helped clients build beautiful and functional products by leading them through key product phases and turning strategic ideas into user-driven solutions.