Leading platform architecture for PayPal’s loyalty systems within the promotions platform, including the PayPal+ program and cross-channel communications.

Responsible for defining system boundaries and lifecycle models across loyalty, rewards, and incentives, ensuring consistency across backend services, client surfaces, and outbound marketing channels.

Driving end-to-end integration between product systems and communication platforms, including PayPal’s Unified Notifications Platform and Adobe AEM, enabling coordinated user engagement across in-app and external channels.

Focus areas include event modeling, cross-domain orchestration, and maintaining system coherence as new program structures and use cases evolve.

Tech Lead, Shopping Hub and Gold Rewards

Led architecture and system design for PayPal Shopping Hub and Gold Rewards, spanning offers, cashback, affiliate networks, and loyalty incentives.

Defined and implemented backend systems supporting personalized shopping and rewards experiences, integrating across Honey, Venmo, and PayPal Shopping.

Drove cross-organizational alignment on data models and service boundaries to reduce duplication and improve consistency across multiple product teams.

Owned end-to-end delivery from design through production, including system reliability, monitoring, and operational excellence.

Provided technical leadership across backend and client teams, influencing architecture decisions beyond immediate team boundaries.

Tech: GraphQL, Node.js, Spring Framework

Tech Lead, Digital Gifts

Led development and evolution of PayPal’s Digital Gifts platform, supporting end-to-end purchase and delivery flows.

Designed and built full stack systems using GraphQL, Node.js, and React, with a focus on performance, latency optimization, and system reliability.

Improved system responsiveness and scalability through backend optimizations and database tuning.

Contributed to platform stability and operational readiness through monitoring, incident response, and continuous improvements.

Tech Lead, Gift Cards Platform

Led platform modernization and re-architecture of PayPal’s Gift Cards systems, including data and service migration efforts.

Built and maintained full stack applications supporting gift card purchase and redemption flows.

Focused on improving system performance, reliability, and maintainability during platform transition.

Tech: Node.js, GraphQL, React, Spring Framework, Oracle DB

Led a team responsible for development and operations of PayPal Digital Gifts services.

Owned system reliability, monitoring, and incident management, ensuring stable production operations.

Established practices for observability and escalation handling in a high-traffic environment.