• Engineered and maintained backend integrations and automation scripts using Python, PostgreSQL, and AWS to streamline data workflows.

• Configured and optimized 150+ automation recipes and internal tools, reducing manual setup time and improving deployment consistency by 30%.

• Managed onboarding for over 15,000 clinician accounts and supported remediation for 10,000+ clinician records, ensuring data quality and compliance.

• Developed custom client enhancements, automated notifications, reporting pipelines, and dynamic configuration tools.

• Partnered cross-functionally with Product, Infrastructure, and Customer Success teams to diagnose issues, scale integrations, and optimize queue-based workflows.

• Contributed to internal tooling, documentation, and process automation, improving knowledge sharing and onboarding for new engineers.

• Mentored over 50 students on creating a secure environment set up, troubleshooting issues, and creating a digital portfolio.

• Partnered with a team of 10 to lead coding walkthroughs, conduct code reviews, and algorithm problem-solving demo.

• Demonstrated weekly risk assessments during software engineering to refine security procedures.

• Instructed students in programming languages and technologies such as JavaScript, Python, and React for development.

• Executed photo shoots, troubleshot camera issues, and personalized sales approach to raise customer retention by 31%.

• Maintained high sales average, doubled monthly customer satisfaction ratings, and surged monthly sales by 44%.

• Supervised over 80+ employees in photography and time management strategies to reduce wait times for our clients.

• Coordinated in a cross-functional team of 70 for front-end updates in the Patient, Self-Referral, and Careteam applications.

• Selected to join Product Manager to identify features added to expand customer retention by 27%.

• Identified 23 issues and presented improvements to raise team efficiency within the software development cycle.

• Refactored client workflow to boost scalability for self-referred patients and maintain quality service for over 300,000 patients.