Hi there, my name is Chris. I have a 23-plus-year career in programming, systems engineering, UX design, and people leadership, across many sectors. I create and lead coalitions to deliver shared outcomes in digital product initiatives.

Experience

SkydiveFounder/Owner

2019 — Now

Austin, Texas Area

Pioneering new ways to visualize website analytics and visitor journey data in an ever-increasingly complex and shifting digital landscape

Charles SchwabSenior User Experience Designer

2022 — 2024

Led strategy and execution of UX projects for Advisor Services in account management, search, and marketing

Delivered 90% improvement by overhauling DocuSign workflow

Pioneered first-ever data research eﬀort for enterprise UX teams

Charles SchwabSenior User Experience Designer

2021 — 2022

Served as UX lead in account management for Advisor Services

Bank of AmericaSenior User Experience Designer

2020 — 2021

Charlotte, North Carolina, United States

Designed first-ever employee app (Flagscape Mobile) improving internal communication and productivity

Led end-to-end UX across strategy, research, information architecture, interaction, and visual design for enterprise tools

Bank of AmericaSenior User Experience Designer

2020 — 2020

Charlotte, North Carolina, United States

Led UX project team in legal enterprise tools

Education

University of Central Florida

Bachelor of Science (BS)

MakerSquare - School of Software Engineering

2014 — 2014

Valencia College

Experience+15

Education

Bachelor of Science (BS)

Associate Arts

Experience