Supported, maintained, and updated their ticket-processing platform, including 6 microservices, multi-region AWS Deployments, & custom DevOps practices. I also worked independently to build a completely new product which was quickly brought to market.
• Developed effective technical strategies that could meet business requirements without sacrificing technical quality
• Designed and developed Text-to-Buy, a white-labeled SMS chatbot with customer personalization that interfaced with NLP services as well as existing microservices
• Evaluated technical debt and refactored where beneficial
• Brought on and trained new engineers
• Took responsibility for the success and reliability of the existing platform as well as new product launches, from ideation to implementation
Technologies: Node (express), Mysql, Mongo, CoffeeScript (Hubot), Jenkins, OpenVPN, Linux, Apache, Vagrant, AWS (EC2/VPC/S3/Route 53), Dialogflow, Github
