As a Frontend Developer at Rugs USA, I contributed to significant improvements in the e-commerce platform, focusing on enhancing user experience and increasing conversion rates. Promoted to Lead Developer in October 2023, I coordinated a team of front-end developers while implementing customer-centric features.

• Maintained 99% uptime of the Rugs USA e-commerce (Frontend) website during high traffic, ensuring a seamless user experience.

• Executed A/B tests leading to a 3-10% increase in conversion rates, enhancing the implementation of new features.

• Led a team of 4 front-end developers, managing daily tasks and ensuring alignment with stakeholders' goals.

• Enhanced the e-commerce site, generating millions in yearly sales by overseeing key features like checkout, cart, product pages, and the homepage.

• Utilized the Model-View-Controller (MVC) architecture and integrated a headless CMS to develop dynamic front-end components with JavaScript and React, improving code readability and reusability. This approach reduced development time by 20-30% and enabled stakeholders to make quicker updates through a JSON feed into reusable React components, enhancing overall user experience.

• Collaborated with the product team in an Agile/Scrum environment, participating in sprint planning, daily stand-ups, and reviews to ensure project alignment.

• Leveraged Jest and React Testing Library for unit testing, ensuring the reliability of new features.

In my role as a Web Application Analyst at the 9/11 Memorial Museum, I developed and maintained web solutions that supported organizational initiatives while ensuring compliance with accessibility standards.

• Developed and deployed custom web pages, components, and email templates using HTML5, CSS3, and JavaScript.

• Managed and maintained over 10 web servers for web store, email services, order processing, and API integration with CRM applications.

• Utilized SQL to query data and generate reports for users, providing tier-two technical support for core business applications.

• Analyzed HTML markup for the organization's website to ensure compliance with WCAG accessibility standards.

At the NFL Experience in Times Square, I was responsible for overseeing all aspects of technology and IT operations for an immersive, interactive attraction that brought fans closer to the National Football League. I managed the design, deployment, and maintenance of critical systems, ensuring seamless operation of network infrastructure, audio/visual technology, POS systems, and customer-facing applications.

• Led the successful implementation of a multi-system technology infrastructure, integrating POS, ticketing, AV, and interactive displays to create a cohesive customer experience.

• Managed daily operations and troubleshooting for high-traffic digital environments, including immersive 4-D theatre experiences and dynamic digital signage.

• Partnered with creative and operations teams to develop interactive applications that enhanced fan engagement and maintained high system uptime.

• Developed and maintained technical SOPs and budget management processes, ensuring operational efficiency and adherence to business objectives.