Designed web applications for complex drug research and internal services following iterative, user-centered best practices, resulting in software that supports faster workflows with less errors. Advocated for the value of UX beyond aesthetics, creating enterprise software with the quality and care expected of consumer apps.
• Interviewed stakeholders, facilitated design thinking workshops, performed usability tests to determine direction of products.
• Designed and tested UIs using low-fidelity sketches and high-fidelity clickable prototypes. Matured team process from PDFs to InVision, increasing velocity and improving testing & handoff.
• Collaborated with software engineers to prioritize requirements and manage implementation, ensuring cross-functional engagement and a high-quality product.
• Designed and maintained software style guide. Worked with Novartis Communications to adopt branding style guidelines to scientific enterprise applications, giving our team the trust and autonomy to create without oversight.
• Designed and developed team web portal to share our services and UX learning material with the org, significantly improving the visibility of user experience in NIBR.