• Coordinated customer engagements for 5G small cell systems, enhancing client relationships and product understanding.

• Synthesized customer requirements to drive new product developments, ensuring alignment with market needs.

• Developed comprehensive system-level go-to-market (GTM) plans

• Investigated innovative pricing strategies to optimize market positioning and competitiveness.

Accomplishments

• Drove acceleration of product roadmap features to facilitate earlier customer engagement.

• Continued team execution when technical leadership left the team.

Responsibilities:

• Coordinate and present quarterly executive program execution reviews.

• Responsible for facilitating all regular agile meetings, maintaining daily task documentation & dashboards through software development tools such as Jira.

• Implement agile processes within team to better define tasks and progress to a regular release cadence.

• Define program roadmap deliverables to balance internal and external user needs and priorities, garnering key stakeholder buy-in.

• Communicate risks, mitigations, and deliverable progress to stakeholders through weekly updates and quarterly reviews.

• Define, track, and prioritize technical debt to improve developer workflows.

• Coordinate and track cross-functional dependences to stay on schedule for software releases.

• Deliver customer-facing trainings and documentation

Accomplishments

• Implemented processes and procedures that improved the accuracy of the release cadence by several months.

• Created and delivered numerous customer-facing trainings and documentation.

Responsibilities:

• Solicit stakeholder input on software and system feature definition and scope through creation of a program software roadmap.

• Responsible for facilitating all regular agile meetings, maintaining daily task documentation & dashboards through software development tools such as Jira.

• Implement agile processes within team to better define tasks and progress to a regular release cadence.

• Define program roadmap deliverables to balance internal and external user needs and priorities, garnering key stakeholder buy-in.

• Communicate risks, mitigations, and deliverable progress to stakeholders through weekly updates and quarterly reviews.

• Define, track, and prioritize technical debt to improve developer workflows.

• Coordinate and track cross-functional dependences to stay on schedule for software releases.

• Deliver customer-facing trainings and documentation

Accomplishments

• Led a multi-disciplinary tiger team to remediate an underperforming market. Analyzed market KPIs to drive engineering and network deployment activities

• Implemented escalation policy from Network Operations to Engineering to minimize customer impact and triage/scope network-wide issues.

• Delivered a product to market having driven it through the full product life-cycle

• Developed yield-improvement strategy in collaboration with Engineering Senior Leadership for critical business products to reduce manufacturing material and time cost

Responsibilities

• Leading cross-functional teams, including Firmware, Systems, RF, Electrical, Mechanical, Manufacturing, and Supply to deliver millimeter-wave radios for internet service coverage to >5M homes

• Driving interaction with engineering functional areas with an eye towards software integration to derisk and smooth product integration

• Responsible for facilitating all regular agile meetings, maintaining daily task documentation & dashboards through software development tools such as Jira

• Designing and implementing several processes through an iterative approach to improve communication and optimize workflows with Engineering and Network Operations teams

• Manage, track, and prioritize bugs and general product improvements through the lens of overarching release roadmap strategy

• Simultaneously overseeing 2 NPI programs at all phases of program lifecycle, with responsibilities ranging from end-to-end project planning (including manufacturing and deployment), risk monitoring & mitigation, resource management, roadmap strategy, and weekly executive communication.

• Triaging technical risk realization via rapid debug cycles and adaptable scope management to meet business needs