• Led three developer teams, providing technical guidance, design direction, and mentorship – enhancing team efficiency and project outcomes.

• Initiated and implemented a Subject Matter Expert (SME) mechanism across teams to foster knowledge sharing, leading to more efficient problem resolution and reduced dependency on individual expertise.

• Spearheaded the technical development and architecture of a novel digital content fulfillment system, eliminating the need for account linking and streamlining the user experience.

• Played a key role in career development, successfully mentoring several engineers: helping promote multiple SDE 1s to SDE 2 and one SDE 2 to SDE 3, contributing to team growth and individual career advancement.

Tech lead on the Prime Gaming Integrations team. I build and support backend systems that are responsible for fulfilling millions of digital fulfillments per week to customer's 3rd party games from content claims made on amazon.com and twitch.tv. These systems meet requirements from game publishers ranging from AAA developers to indie studios. My responsibilities also include leading projects and mentoring younger engineers.

• Designed and oversaw the implementation of a project to centralize shared data spread across multiple systems to decrease the time it takes to onboard a new integration from an average of 21 days to an average of 5 days.

• Collaborated with 3rd party game developers, such as Riot and Bungie, to reduce faults in a digital content delivery system; reducing the team’s operational burden by decreasing thousands of failures per week to tens of failures per week.

• Spearheaded efforts to unify 4 disparate fulfillment systems which simplified the team’s fulfillment architecture and made it available for use by other Amazon businesses outside of Prime Gaming.

• Led the resolution and root cause analysis of 3 significant outages relating to delivery of customer content to their 3rd party game accounts and formulated improvements to prevent similar impacts in the future.

Software engineer building the backend services that drive Luna's browsing, discovery, and searching experiences; enabling users to find the games that they want to stream to play. My responsibilities also included driving the team's scrum processes and managing the team at times when the manager was away.

• Designed and developed a service that provides browsing and discovery functionality that serves the front-end discovery experience for customers to play streamed games.

• Partnered with product managers and marketers to design and implement customizable marketing widgets for the getting started and marketing pages of the product.

• Supervised a team of developers for a month, ensuring on-time delivery of project milestones while navigating rapidly changing product requirements.

Tech lead on the Amazon Games App backend team. I supported the backend services and tooling that enabled customers to see and download their owned games.

• Oversaw initiative to integrate with another Amazon business to utilize their tech to create game product detail pages on the retail website and have them fulfilled to the Amazon Games App after purchase.

• Helped migrate the Twitch games launcher backend to support the Amazon Games App.

• Led the team’s scrum processes, including sprint planning, daily standups, and retrospectives.