• Led the product strategy and design mentorship for 'Workspaces’, a cutting-edge $300 million project dedicated to enabling IT administrators to remotely manage hybrid desks with Dell's latest AI smart dock hardware

• Pioneered the IT administrator product experience, managing business needs and leading a team of designers to expand the project from a single product into a comprehensive suite of tools

• Communicated the MyDell design and future vision strategy to leaders, steering the product direction for web and native digital experiences to over 400 million devices

• Engineered prototypes for web and native solutions and explored new technology for the business including frameworks such as Electron, MAUI .NET, WinUI, and Blazor to streamline multi-platform support

• Conducted research on the parking and transportation industry, gathered customer insights to identify user needs and market challenges and developed detail-oriented and inclusive customer experiences

• Defined the product design in Figma through typography, color and existing design systems to maintain visual consistency and develop an innovative app for Android and IOS in React Native

• Launched the application and researched rollout strategy with other founders to identify important key performance indicators such as user acquisition, lead-to-customer conversion rate and other growth strategies

• Worked collaboratively to empower a team of 8 designers by implementing a comprehensive design system, including a flexible component library, documentation, design patterns, a feedback and request form, and engineering resources to address unique product needs

• Revised the design and build of the design system with the marketing team to align on the rebrand of the company

• Collaborated alongside engineering teams using Elm and React frameworks to develop components that were robust and passed quality assurance requirements

• Directed the design and information architecture for a web app, optimizing both desktop and mobile interfaces to manage over 1,000 load shipments daily and onboarded 350 new carriers weekly

• Aligned both native and web products to share design and language driven decisions across the platform

• Built a relationship with users by leveraging communication skills to understand their workflows and streamline their experience searching, booking and completing a shipment

• Oversaw the strategic design and vision for the design system, aligning the product suite with a component library, documentation, engineering resources and alignment meetings where we prioritized team needs

• Created detailed component designs with comprehensive documentation and research, delivering finalized work for web and mobile platforms to both Design Ops and Dev Ops teams

• Launched a search platform tool for users to explore recovery groups hosted by faith-led organizations

• Engaged in code and quality assurance review sessions, ultimately merging code to GitHub repositories using Git CLI modern web frameworks such as React and D3