Storage Infra

Observability

Telemetry Ingestion

Collect crash dumps from all Windows devices around the world

• Provide technical support to clients at the Technology Help Desk and Computer Vet in Odegaard Library in person, by phone, and via email

• Assist clients with software problems on their computers, including OS installation and troubleshooting and virus removal

• Instruct clients on the use of software and hardware in the Learning Commons and other supported spaces, including video studio and sound studio

• Research and document solutions to technical issues

• Provide basic troubleshooting for printing and scanning services