Improved reliability and efficiency across multiple teams through various initiatives - including optimizing resource usage, implementing automated best-practice checks, prompt engineering agentic incident investigation, and leading service migrations - resulting in over $1M in internal savings, reduced developer toil, and enhanced system accountability.

Served as primary on-call responder for multiple critical services

Identified inefficiency and developed an automated solution to streamline the team's postmortem review process.

Automated the setup process for new Cloud Services to be part of the Key Customer Monitoring System and receive alerts which reduced developer toil and sped up the onboarding of new services

Tools/Languages: Python, Go, GMonarch, SLA Buckets, Mash, Piper API

Assisted in the ideation and led the execution of a comprehensive front-end

redesign, enhancing visual consistency and elevating the overall

user experience.

Built a custom translation tool that accelerated the translation

process, enabling faster and more efficient multilingual site

deployment

Developed a service to automate assigning a build

categorization to thousands of internal services, increasing

developer efficiency by reducing manual toil

Tools/Languages: Python, YAML, AWS CloudFormation, AWS Lambda, AWS IAM, AWS EventBridge