Leading end-to-end product design for Amazon’s virtual health business, driving growth by streamlining access to care through Health Benefits Connector (HBC) experiences.

Shaped core workflows across M365, designing AI-powered productivity experiences through Copilot Prompt Gallery, enabling users to efficiently discover, customize, and apply prompts across everyday workflows.

Redesigned a UK-based traffic and urban mobility mapping system, enhancing how users visualize road changes and their impact on congestion, cyclists, and public transit. The new design drove a 35% increase in engagement and improved decision-making efficiency for local councils.

Designed an internal enterprise tool for the Marvel team, streamlining workflows and reducing manual effort by 30%, improving efficiency across design and development teams.

Design usability testing plan and conduct usability studies for UW HUB (UW HCDE class sponsor) on the reservations system.