I’ve had the opportunity to design for in-house startups, digital agencies, and consultancy projects, tackling complex challenges by uncovering the “whys” behind every problem. Currently, I design cross-product fintech platforms (confidential role—happy to share more in conversation).

Experience

Fintech (Confidential)Senior Product Designer, Core Services

2025 — Now

Led user-focused initiatives to improve support experiences and internal tools, driving efficiency through research, analytics, and streamlined workflows. Partnered with cross-functional teams to align product strategy, enhance consistency, and deliver scalable solutions across multiple business areas.

Fintech (Confidential)Product Designer II, Core Services

2023 — 2025

Led the design of internal tools and support solutions that streamlined workflows and improved efficiency across business units. Key initiatives included case management and AI-powered solutions, driving a 43% reduction in handling time, a 16% improvement in support efficiency, and achieving an internal satisfaction score of 50.

Fintech (Confidential)Product Designer I, Custody

2021 — 2023

Partnered with engineering to deliver key product launches and improvements, including an MVP release and a design system migration that streamlined workflows and enhanced usability.

European Bioinformatics Institute | EMBL-EBIProduct Designer

2020 — 2021

Cambridgeshire, England, United Kingdom

I collaborated with DeepMind and a senior designer to design AlphaFold Protein Structure Database, recognized with the 2024 Nobel Prize in Chemistry for its breakthroughs in protein structure prediction. As part of a centralized team at EMBL-EBI, I contributed to other projects like the Phenotype Library and worked closely with EMBL Heidelberg team to refine and implement Visual Framework library to enhance design consistency across platforms.

UnknownFreelance Product Designer

2021 — 2021

London, England, United Kingdom

Clients: MAHA Japan, Rx Studio, Remx music maker, etc.