Developed 100+ integrations with NetSuite, Salesforce, SAP, Shopify, Magento, FedEx, and custom warehouse management solutions for PayPal In-Store payment products.

• Consolidated technical stack for integrations, saving over $200k per year.

• Implemented custom workflows and scripts in JS and Suite Script for order & inventory management, financial reporting, and accounting for 6 subsidiaries across 12 countries.

• Migrated legacy SFTP file drop with fulfillment partners to API integrations, reducing shipment label printing latency by 90%.

Customized NetSuite features including forms, saved searches, reports, dashboards, roles, fields, records and items for 5 business units selling 200+ products.

• Maintained technical documentation for use cases across e-commerce, sales, payments, warehousing & fulfillment, access management, accounting, and finance.

• Trained 15+ team members on NetSuite processes, workflows, and system administration tasks, building organizational technical capability.

Onboarded Braintree In-Store hardware business processes to NetSuite.

• Braintree payment terminals used in-store for key PayPal omni-channel customers including Forever 21, Reebok, Abercrombie and additional SPARC Group brands.

• Moved key order, inventory, and accounting processes from manual spreadsheet updates to NetSuite, saving 10+ hours of manual effort weekly.

• Developed custom PDF template & emailing process to automate customer quotation and invoicing.

Served as NetSuite SME for migration of hardware business processes for $4.4B Zettle acquisition.

• Gathered requirements and mapped workflows to NetSuite and existing integration stack, collaborating with 50+ stakeholders.

• Developed system integrations between e-commerce platforms, warehouses & payment processors.

Lead analyst for ERP Migration from OrderMotion to NetSuite.

• Conducted stakeholder interviews, technical documentation and NetSuite configuration for PayPal Here, a product line earning over $100m in yearly sales.

• 200+ use cases scoped & migrated across supply chain, accounting, finance, system administration, customer support, and integrations.

• 500+ users migrated onto NetSuite from legacy ERP across different BU's.

• Led user acceptance testing, implementing end-user feedback to ensure stakeholder needs met.