o Collaborated cross-functionally with product managers, designers, and other engineers to translate complex payment needs into user-friendly web experiences.

o Designed responsive and scalable components, ensuring robust performance across various browsers and devices.

o Optimized SDKs for performance, security, and compatibility with industry-leading standards and evolving web technologies.

o Engaged in rigorous testing, debugging, and refactoring of code to deliver reliable and seamless integrations for global merchant partners.

o Acted as a technical advocate, providing thorough documentation and guidance to developers implementing the SDK.

o Demonstrated a commitment to improving developer workflows by enhancing APIs and improving user experience based on community feedback.

o Contributed to a culture of innovation and collaboration, regularly brainstorming enhancements for the Braintree ecosystem.

o Specialized in merchant migrations—both performing migrations in a command line

environment and maintaining/improving the tools used for migrations

o Maintained a custom Tampermonkey enhancement suite, built in Javascript, to enhance and

streamline fellow employees’ experience

o Created an internal risk evaluation tool, built in Ruby on Rails, that leverages the MasterCard

MATCH API and the OFAC databases

o Managed relationships with merchants worldwide

o Piloted new Salesforce versions and assisted with teamwide transition

o Implemented teamwide Zendesk macros

o Moderated internal support channels to provide live feedback and act as a subject matter expert

o Managed relationship with EMEA business partners