In my role as a Product Designer at Lyft in Seattle, I led the design of operational tools for Lyft Bikes and Scooters, collaborating closely with end-users and stakeholders to define and launch new product features. By implementing a unified design system, I improved consistency and usability across workflows, resulting in substantial growth including Citi Bike rides/day from 100k to 160k during my tenure.

I was responsible for designing user experiences for bikeshare platforms. I created mobile and web interfaces for Citi Bike, as well as physical touchpoints like bike and scooter graphics to maintain a cohesive product ecosystem. My work focused on enhancing rider engagement and satisfaction through thoughtful design choices.

I led clients through research, strategy, and design to solve complex challenges. By delivering impactful solutions across products, services, and systems, I drove significant business outcomes for startups and financial institutions.

Honored to be among the inaugural SVA Products of Design MFA graduating class. Assisted other MFA students through awarded assistantship program as well.