I lead platform initiatives that power core ticketing experiences at scale. My work focuses on building high-reliability systems, streamlining developer and admin workflows, and driving adoption of internal tools and APIs. I partner cross-functionally with engineering, design, and analytics to deliver software that’s performant, intuitive, and aligned with business goals.

Responsible for the overall product development leadership of a new cloud based mobile application supporting government and clinical use cases targeting new markets with limited internet connectivity. Currently feature complete on schedule and in the client testing phase.

Collaborate with both internal and external clients in order to shape the technical vision and strategy to align with the organizational business objectives and define the business roadmap.

Lead and propose process improvement projects both within the team and across the organization.

Lead and develop a diverse engineering team of 8 by fostering an environment of continuous improvement that values not only the end product but also the collaborative and individual efforts in achieving the goal.

Growing and mentoring individuals through technical leadership and career support.

Have maintained a veteran engineering team through record attrition and company acquisition while being required to take on an ever increasing workload and added responsibilities with zero turnover.

Member of the Engineering Community of Practice, driving developmental processes across multiple organizational pillars to ensure that products meet regulatory and governmental security standards.

Directed development efforts requiring coordination across multiple agile teams, accelerating release dates to satisfy business needs, ensure alignment, and meet regulatory deadlines.

Led all new development of regulatory projects as well as enhancements to the suite of products in the Cerner Homeworks Financial ecosystem that encapsulated billing and accounting.

Led an agile team of 10 engineers, two test analysts and two product owners, both technically and organizationally to deliver on time commitments without compromising quality.

Responsible for the overall architecture of the Home Care Financial platform.

Managed the continuous improvement of the Financial development ecosystem with the goal of both improving code quality and streamlining production which reduced the incoming defect rate while still managing to increase development velocity

Ensured smooth communication and cross functional collaboration for all projects with external stakeholders.

Developed quality metrics and plans aimed to improve key deliverables and measures which resulted in a reducing the high and critical defect queue to 0, as well as reducing the turnaround time for new defects to under one month.

Was involved in the hiring process of over 50 engineers (both new graduates and experienced) as well as actively managing onboarding of new hires (15+) with individualized training plans tailored to level and skill set.

Implemented features on both new and legacy components as part of the broader Financial development team.

Responsible for regulatory software changes to meet new and evolving government regulations.

Worked directly with subject matter experts to gain proficiency in both accounting and regulatory practices to ensure delivery of a quality product to meet all client needs.

Implemented features on both new and legacy components as part of the Financial development team.

Charged with making regulatory software changes to keep up with government mandates.

Worked hand in hand with subject matter experts to gain proficiency in both accounting and regulatory practices to ensure delivery of a quality product.