Drive end-to-end technical programs for global IT infrastructure and AV/collaboration systems across Meta’s footprint. Translate ambiguous engineering and business requirements into executable roadmaps, manage cross-team dependencies, and influence engineering, design, sourcing, and vendor teams without authority. Build lightweight governance and automation to optimize scale, efficiency, security, and compliance.

Key Programs & Impact:

Large-Scale Program Delivery

Own $250M+ global portfolio across 4 regions; delivered 500+ projects (new builds, retrofits, MACs, decommissions) with peak load of 139 active workstreams and 100+ concurrent projects, sustained during critical staffing gaps with zero disruptions.

Technical Strategy & Trade-offs

Partner with engineering on system-level trade-offs (capacity, security, compliance, asset reallocation) to optimize builds; delivered $4.8M in build/retrofit savings and $350K+ additional savings (including $250K+ in repurposed gear) while maintaining performance and SLAs.

Directed deployment of enterprise IT and collaboration systems, integrating AI technologies to modernize spaces and meet evolving requirements.

Process & Automation

Architected 0→1 confidential project governance framework, adopted globally to improve security, compliance, and execution speed.

Built lightweight automation tooling and trackers (Asana, deployment tracker for 65 projects/5 regions) achieving 25–35% ROI and ∼100 hrs/year in cycle time savings; standardized designs driving 28–30% cost reduction and 66% reduction in SPL deviation.

Cross-Functional Leadership

Lead technical programs across engineering, design, facilities, sourcing, finance, and vendors; resolve critical escalations and unblock execution across 4 regions.

Mentored PMs and associates; created PMP Boot Camp and CTIP wiki to scale knowledge and execution capability.

Leading board governance and strategic decision-making, ensuring financial stability and high service levels for the community. I drive stakeholder alignment, foster accountability, and manage critical vendor relationships to enhance community value and resident satisfaction.

Key Achievements:

Strategic Leadership & Governance: Spearheaded board governance and quarterly operating reviews, driving decision-making and alignment across stakeholders, vendors, and homeowners.

Fiscal Management: Owned an $80K operating budget, including annual planning and rigorous expense controls. Successfully maintained flat pricing/assessments for 5 consecutive years while sustaining high service levels.

Financial Oversight: Reviewed and approved all monthly invoices, validating contract terms, scope completion, and billing accuracy, significantly reducing errors and preventing spend leakage.

Vendor & Contract Management: Managed vendor performance and contract oversight (scope, timelines, quality), effectively resolving escalations and ensuring consistent, high-quality service delivery.

Transparent Communication: Established and maintained transparent communication channels with all stakeholders (homeowners/board), ensuring documented decisions, risks, and follow-ups to uphold compliance and trust.

Instrumental in establishing the project management function from the ground up. I developed and implemented a comprehensive PM operating model that significantly enhanced execution rigor and fiscal accountability, directly contributing to business growth and operational efficiency during a pivotal expansion phase for the company.

Key responsibilities and achievements included:

PMO Establishment & Optimization: Pioneered the organization's inaugural Project Manager role, developing and implementing a comprehensive PM operating model (intake, planning, governance, reporting, closeout) that significantly improved execution rigor, reducing project initiation time by 20% and enhancing budget effectiveness by 15%.

Strategic Project Delivery: Directed a concurrent portfolio of complex, cross-functional projects, securing approximately $5M in new contract awards and successfully expanding into a European market, achieving a 90%+ on-time project delivery rate.

Process Innovation: Spearheaded the implementation of repeatable workflows and standardized project management practices, enhancing delivery consistency, transparency, and accountability across all departments, resulting in a 25% reduction in project rework and a 10% decrease in overall project costs.

Stakeholder & Vendor Management: Proactively managed strategic vendor relationships, optimizing resource allocation, and mitigating project risks to ensure consistent on-time project delivery and foster collaborative, solution-oriented outcomes, contributing to a 15% improvement in vendor performance metrics.

Directed end-to-end execution of project-critical logistics programs globally, overseeing air cargo, passenger movement, deployment line-haul, warehousing, and fleet operations. My leadership ensured seamless mission success, managing an average of 500+ missions/movements annually with a consistent 99% operational success rate.

Key responsibilities and achievements included:

Strategic Program Leadership: Directed end-to-end execution of complex, project-critical logistics programs across global operations.

Operational Excellence: Led cross-functional teams and external partners (up to 50+ personnel) to consistently deliver projects 10% ahead of schedule and 5% under budget, meeting rigorous schedule, cost, and readiness targets.

Governance & Risk Management: Established and enforced robust operational governance (planning, prioritization, status reporting, risk/issue management), improving project visibility by 30% and reducing critical risk incidents by 20% across multiple workstreams.

Compliance & Safety: Ensured stringent regulatory compliance and shipment readiness, overseeing safe handling, accurate documentation, and adherence, resulting in zero compliance violations across 1,000+ shipments.

Logistics Optimization: Managed multimodal movement and load planning, balancing capacity, timelines, and operational risk to support deployments and surge requirements. Optimized logistics routes and asset utilization to achieve a 15% increase in throughput during peak operations.

Team Leadership & Development: Mentored and developed a 15-person leadership team, fostering high performance and structured execution, which resulted in a 25% promotion rate and significantly improved team readiness scores.

Financial Stewardship: Accountable for $300M in assets/inventory, producing comprehensive performance reporting for executive decision-making. Minimized asset depreciation by 10% through optimized management strategies.

Managed project documentation and coordinated 50 revisions and distributions using Microsoft Project and Operations Management Software; prepared 24 project status reports for the project delivery team that included: status update, budget, schedule and risk and entered data and documentation into project management technology tools (software applications, web-based tools, job cost accounting tools).

Coordinated 60 meetings and 10 communication plans regarding 6 projects and coordinated 20 change orders, 35 change directives (CD) and 40 contemplative change notices (CCN) with vendors.

Processed documentation (i.e. Agreements, Contracts, Work Authorizations, Purchase Orders) using Microsoft Office Suite (Project, Visio, Word, Excel, Power Point, One Note, Outlook) for project commitments and prepared 1000 invoices and pay applications in accordance with compliance requirements.

Acted as a point of contact for escalated matters among the team, assisted in project close-out procedures that include archiving of hard copy files; receipt of necessary close out/turnover documents; and compliance with the close-out checklist. Certified for Managing Technical Projects and Microsoft Projects 2016.