• Designed and owned backend services and data models in Java, Spring Boot, Golang, and MongoDB for identity and internal platform workflows.

• Improved CI/CD and containerized deployment pipelines using OpenShift, Docker, and Harness, reducing deployment friction and improving release reliability for internal teams.

• Increased service reliability by adding unit test coverage to new and legacy codebases, reducing regressions in production.

• Built and maintained internal platform services and APIs used by multiple teams, focusing on stability, backward compatibility, and deployment reliability.

• Leveraged AI-assisted coding tools (Copilot, Claude) to accelerate development and reduce boilerplate implementation.

• Delivered customer-facing features by collaborating across frontend and backend systems using Flask, Python, React, and TypeScript.

• Maintained and modernized a legacy jQuery application with over 100,000 users, improving stability and documentation.

• Revamped an internal course management tool, improving visibility and accelerating course releases.

• Supported IT operations across 250 company locations, maintaining 99% business uptime.

• Collaborated with cross-functional teams to integrate IT systems post-merger, reducing downtime and streamlining workflows.

• Created detailed technical documentation, cutting troubleshooting time and enhancing the internal knowledge base.

• Trained and coached staff on new technologies, improving adoption rates and technical proficiency across departments.

• Led a 20-person team, achieving a top-two company-wide ranking for patient satisfaction and workplace culture in 2017.

• Earned multiple promotions in recognition of leadership, performance, and community outreach.