A life insurance startup promoting accessible and customizable insurance plans. Amplify aims to democratize life insurance products traditionally reserved for the wealthiest.
• Rapidly developed and shipped quality software solutions in a fast-paced environment with constantly changing product requirements
• Required to be a jack-of-all-trades in a small engineering team
• Acted as the engineering team lead for our internal facing agent portal, working closely with the product team to construct systems and tools to support insurance agents and processes.
• Developed and supported a front-end, customer-facing application constructed from Next.js, React, and Redux.
• Designed, maintained, and troubleshooted a back-end serverless stack of AWS services including Lambda, API Gateway (REST), ECS, DynamoDB (NoSQL), RDS (SQL), Elasticache, and Route 53.
• Led cross-functional efforts with product, sales, rev-ops, and marketing teams to deliver custom solutions that reduce bottlenecks and improve team member workflows and efficiency
• Collaborated with the rev-ops team to develop a custom lead distribution algorithm, increasing lead processing efficiency by over 50% and reducing need for manual intervention.
• Received “Amplifier of the Month” honors for lead distribution efforts.
• Constructed a Microsoft Azure AI-powered assistant specialized in life insurance concepts to facilitate personalized conversations between agents and clients.
• Integrated agent and customer portals with CRM and data aggregation services like HubSpot, Mixpanel, and Google Analytics to facilitate sales processes and data analysis.