Leading the design of internal tools that support the work of clinicians and hospital staff, with a focus on simplifying workflows, strengthening decision-making, and improving care outcomes.

RxLink | Mar 2023 – Present

I led end-to-end design of RxLink’s patient, provider, and pharmacist-facing web apps for provider recommended prescription savings, which supported the company’s acquisition in 2024. I continue to provide ad-hoc feature design and prototyping. Achievements include:

• Enabling 2M+ patients to save over $600 per year on prescriptions.

• Conducting user research and usability testing, achieving a 96% task completion rate among patients.

• Delivering a scalable design system to support developers.

Other recent work | Nov 2024 – Present

Through Drive Home, my on-demand design service, I've been supporting workforce wellness teams, recently redesigning MindShare’s toolkit and landing page, and auditing early-stage products.

Embedded with MGMRI’s in-resort product team, I redesigned key areas in the company’s mobile app, including its homepage, check-in, and digital key flows, and designed the foundations of its in-house employee tool system, adopted across 16 resorts. I also expanded MGM’s Vega design system and onboarded new designers. Results include:

• Reducing lobby-host check-in time by 83% and mobile check-in drop-off by 53%.

• Increasing trip add-on revenue by 8% through a redesigned check-in experience.

• Facilitating collaboration across product, research, and engineering to ship modular homepage UI.

• Enabling cross-functional adoption of internal tool system used across departments.

I built an internal low-code landing-page builder that gave Clarify Health’s marketing team full autonomy to launch campaign pages without engineering support. I also designed and implemented commercial websites for local businesses in interior design and hospitality.

As the first UX hire at CipherHealth, I led product design across 8 enterprise tools serving care teams, patients, and clinical operations. I collaborated with a multidisciplinary team to conduct user research, deliver scalable UI systems, and inform decision-making through data storytelling and insights. I also led design and implementation of the company’s website and broader digital marketing platform. Achievements include:

• Redesigning Digital Rounding app, named Best in KLAS three years in a row.

• Facilitating cross-team collaboration to design the company’s analytics platform.

• Increasing company’s website traffic from <100 to 20,000+ monthly visitors, and improving conversion by 79%.

• Delivering an internal CMS component system, which enabled the creation of 300+ landing pages and improved average landing page conversion by 62%.