Help designed the Microsoft Copilot and the interactive UX for Copilot AI plug-ins, eventually contributed to its successful launch and becoming the industry-standard AI companion.

Designed and launched 2 Teams apps independently within 6 months, reaching top 2 in usage rankings in five months and boosting user engagement by 115% post-iteration, earning the annual "Luminary Award" for excellent contributions.

Led AI-focused product design transformation and established a cross-functional collaboration model successfully adopted org-wide.

Organized learning and development initiatives, including the annual review and "Spark" share-and-learn series, earning strong employee praise as the org’s social learning ambassador.

Created and designed initial website and facilitated A/B testing for AI/ML business consulting startup. Increased revenue by $1.5M within 6 months of launch.

Researched, designed, and launched customer-sales communication mobile app. Reduced refund rate by 27% and increased customer satisfaction by 40%.

Worked closely with developers and business stakeholders for quick design iteration, and built a responsive design system that improved dev efficiency by 50%.

Founded and led a team of 5 designers, evangelized UX values, and implemented overarching strategies for daily operation and cross-functional collaboration.