Over 15 years leading product, market, and innovation research across complex products and ecosystems, spanning fintech, media, and AI-enabled platforms.

Experience

PayPalResearch & Innovation Lead (UX, AI & Growth)

2024 — Now

New York City Metropolitan Area

Lead research for PayPal’s innovation lab and consumer wallet, designing lightweight, continuous learning programs that help teams move quickly from ambiguity to conviction across AI Commerce, Mobile Payments, Wallet, and global multi-market initiatives.