Reviewed design students' assignments with an emphasis on giving constructive criticism on their design

decisions and primarily focused on reviewing user research and UI design

● Identified and clearly communicated any technical issues on assignments so that students could improve in

areas including project planning, design systems, and wireframes

● Maintained and tracked feedback on the mentor dashboard to ensure future mentors could follow up on

student progress

● Utilized 4 years of mentoring experience to provide various styles of feedback for different learning types

Strategize then executed end-to-end product design process for a project focused on improving the quote

customization features discoverability and collaborated with the project manager, and design team

● Work closely with the lead user researcher to conduct a heuristic evaluation of customization features to evaluate best practices then synthesized findings to support design decisions

● Partner with the Software Engineer Intern to improve the responsive design and locate experience-breaking bugs in

the mobile quote experience

● Presented both projects to leadership and various Vouch staff at the product & design review session; celebrated for the ability to story tell

• Explored research findings within user interviews, surveys, competitive analysis, and questionnaires to further understand issues users faced in order to develop foundational knowledge on the subject matter

• Crafted affinity maps, empathy maps, user personas, plus how might we statements to gain a clear understanding of user challenges, motivations, needs, and pain points

• Designed low and high fidelity wireframes with a priority on user-centered design then produced rapid clickable prototypes utilizing Adobe XD, Figma and InVision

• Tested for usability to gain user feedback, then adjusted designs to accommodate for recommended changes

• Teamed up with four product designers, one design lead, and two representatives from Earth Love United across three different time zones to develop a mobile application focused on encouraging international youth to fight against climate change

• Interviewed two screener survey participants to further knowledge on how people aged 18-22 interpret climate change news, and their role in preserving Earth

• Designed low and high fidelity wireframes based on teammates sketches in addition to stakeholder feedback within a one-week timeframe

• Volunteered to present sketches, high fidelity wireframes, and style guide to stakeholders over Zoom during the emergency absence of our design lead; answered all stakeholder questions, aligned stakeholders visions, and gathered notes for team members not in attendance

• Co-facilitated zoom meetings with keen focus on managing virtual operations

• Mentored and advise students in one on one meetings focused on career development with a focus on revising resumes, writing cover letters, preparation for interviews

• Maintained and update student relation management document