• Implemented a comprehensive privacy API on The Washington Post website, consolidating privacy protocols across dozens of projects, reducing future update requirements by at least 93%, and ensuring consistent data privacy compliance.

• Led a cross-functional team to sunset tracking cookies for EU users, ensuring GDPR compliance; leveraged AI-assisted development to manage code refactoring across 15+ repositories, achieving 100% compliance and enhancing data privacy protocols sitewide.

• Ensured compliance with data privacy laws, meeting weekly with the legal team, preventing potential lawsuits with $3-10M in potential costs averted.

• Revamped user privacy policies and cookie consent management in compliance with global privacy regulations; enhanced transparency and control over user data.

• Streamlined footer updates by developing a shared HTML Web Component, eliminating redundant tasks and reducing needed developers by at least five.

• Accelerated feature implementations through strategic deployment of AI development tools, including GitHub Copilot, across the Washington Post codebases.

• Architected a comprehensive library of modular Vue.js UI components, reducing development time for new features by 40% and ensuring uniform user experience across diverse application modules.

• Redesigned the Profile page to optimize user experience, resulting in a 35% increase in data accuracy and facilitating the upcoming subscription model launch.

• Developed a robust automated testing suite for Springmatter via Jupyter Notebook and Python Selenium, leading to a 40% decrease in bug-related delays and enhancing product reliability.

• Engineered a Python-based tool for water turbidity initiative in collaboration with the Michigan Department of Natural Resources that converted thousands of images into video, streamlining analysis, and significantly improving data accuracy.

• Partnered with team members daily in pair or mob programming sessions to design and build robust solutions to meet user story acceptance criteria for functionality, scalability, and performance.

• Paired with team members in pair programming sessions daily to debug existing Angular front-end framework, extend existing features, and develop new features within code.

• Performed weekly software testing and code reviews to uncover bugs and troubleshoot issues prior to feature launch to production.

• Engineered and deployed client-server A/B testing using Angular and Spring Boot; collected customer data and improved conversion rates by 15% through targeted enhancements based on experimental findings.

• Administered tier 1 and 2 support and solutions for level one through three incidents for Secure-24 clients.

• Incorporated investigative skills to identify recurring issues, identify advanced and undocumented issues for end-users daily.

• Advised customers closely via phone, email, and live chat, and kept customers informed on the status of requests/issues daily while utilizing knowledge base articles and procedures.

• Serviced client Active Directory and O365 environments providing onboarding and offboarding of employees and any other requested changes per ticket.

• Documented daily transactions and support interactions in the system for future reference and addition to the knowledge base.

• Collaborated weekly with vendors to locate replacement components, and other end-user hardware to resolve advanced problems.

• Managed daily documentation of dozens of student accounts completing forms, reports, logs, and records.

• Liaised with clinical floor staff and instructors weekly facilitating smooth transactions with customers and daily management of cash flow.

• Established data entry priorities, sorted data, and entered daily.

• Completed daily administrative tasks including copying, reporting, grading, and other administrative assignments.

• Answered and managed dozens of incoming and outgoing calls daily while recording accurate messages for distribution to

office staff.

• Liaised with Financial Aid Officer with daily student records management.