Tampa, Florida, United States
Product-focused technical lead supporting high volume, user-facing applications.
• Mentor other engineers across the stack
• Conduct technical rounds of interviews for backend and fullstack engineers of all levels
• Performed interim (~3 months) management duties for a team of 7 engineers
• Replaced a Fountain.io client integration with a greenfield signup application using React and GraphQL via Absinthe on the existing Elixir monolith
• Worked with Product team to reduce signup and activation CAC by 29% QoQ via signup application improvement driven my Mixpanel conversion data
• Processed over 95,000 background checks via client integration to a SaaS provider
• Improved the efficiency of CustomerIO campaigns by 60% by building a highly scalable ETL process for customer data management using Oban Workflow.
• Redesigned the company's Twilio client interface for improved customer communication and error handling
• Created a React shared library npm package (Storybook-based) to leverage MUI for consistent design, set CI-driven standards for a11y and integrate i18n
• Built a system to maintain an automatically curated list of Twilio-leased phone numbers to cover a dynamic list of area codes
• Production support and implementation of metrics/observability via Datadog, Datadog RUM, Segment
• Built two proof of concept identity verification SaaS integrations (Stripe Identity, etc.) and integrated the chosen one into production