• Performed duties of Database Administrator, System Administrator, Programmer, and Help Desk Analyst.
• Created stored and Ad Hoc queries in Oracle.
• Managed UNIX and Oracle User Accounts, in addition to Oracle roles.
• Loaded System Change Packages and Upgrades on Server and client machines.
• Installed Security Patches and corrected system deficiencies.
• Performed Server Back-ups and maintenance/updates of Oracle Database tables.
• Developed 8 Access Databases, using SQL and VBA (Visual Basic for Access), to automate tracking of data.
• Implemented an application Data Exchange program to automate the task of some data entry functions. This resulted in a reduction of man-hours needed to keypunch the data.
• Utilized Microsoft Access as a program interface to manage data in an Oracle database.
• Provided Tier II and III help desk support.
• Trained end users on new/updated applications.
• Designed and prepared reports using Excel and Access.
• Developed over 25 Standard Operating Procedures.