San Francisco, California, United States
• Fixed major performance and scalability issues across product by rewriting 16 application areas to use paginated queries.
• Delivered projects including public API collections, version tagging, export of embeds, sorted permissions, end-to-end testing, and guest user email customization and account type conversion, as part of a product engineering team that supported enterprise users.
• Collaborated cross-functionally with sales, tech support, security, product, and design to resolve issues and build features.
• Supported backend and team on-call response to monitor, triage, and mitigate incidents and bugs quickly and drive resolution.