• Owned the product roadmap of a multi-channel eCommerce platform (DTC, B2B, and custom solutions).
• Worked closely with the Product Management Team and our clients to translate business needs into actionable user stories in JIRA with detailed requirements.
• Defined and prioritized backlog items, ensuring roadmap features were delivered on time and aligned with customer and business goals.
• Collaborated with a cross-functional team (Front-end, Back-end, DevOps, QA, and Technical Writing) to deliver high-quality, on-schedule releases.
• Led client requirement sessions to clarify needs for new projects and custom features.
• Advised clients on eCommerce best practices to optimize their digital strategy and platform performance.
• Served as Project Manager for a key client, participating in their daily stand-ups and working closely with their team to ensure successful delivery of all initiatives.