Lead Contact Center for 2 years

Currently working on In-club experience

• Managing design solutions related to transforming abstract concepts into well-developed, polished

user experience-based software solutions and deliverables.

• Creating original, user-centered design solutions and user experiences that can be developed into

specific products, emphasizing user interface design planning and development tools.

• Worked on an Android and iOS mobile application which allows lawyers to post and accept cases.

Created user personas and journeys based on the previous cases posted by lawyers.

• Developed visual design for the new in-app payment functionality feature based on the

usability testing.

• Improved the user experience by implementing stronger information architecture &

visual design in under three weeks.