Global Product Lead for crypto compliance across PayPal, Xoom, Hyperwallet, and Venmo, supporting operations in the U.S. and 69+ countries.

Worked on messaging platforms (Messenger, Instagram Direct, Facebook) and enhanced enterprise products through collaboration system optimization.

I am the lead Business Analyst for salesforce based application, Genentech Funding Request System, which is used to request, review and approve grants for research, charitable giving, fellowships, philanthropic and other areas. Some recent projects in this area were 'Adoption of Electronic Payments' and 'Automation of manual, paper based processes'

Key responsibilities include:

• Requirements gathering

• Wireframing based on requirements and business priorities

• Project planning and scoping

• Overseeing project schedule and plan

• Leading UAT, deployment readiness and training plans

• Collaboration with global teams

o Launched new mobile reports and reduced data analysis time

o Defined and owned experience of new sales reports

o Owned access optimization for popular content

o Defined new features based on user feedback

o Prioritized features based on business objectives

o Defined new workflow to track and prioritize customer feedback to refine priorities and increase adoption