• Core contributor to Bolt’s merchant experience team, rebuilding merchant onboarding from scratch and reducing support tickets by up to 70%

• Led the design of a self-serve merchant onboarding system, reducing ops dependency and improving merchant activation throughput

• Architected and owned a draft-preview-publish configuration workflow across multiple environments, enabling safe merchant-side config changes and increasing dashboard adoption

• Architected and owned critical checkout flows, resolving high-impact merchant and payment reliability issues

• Built a merchant-scoped AI support agent for the help center using prompt engineering, guardrails, and tool-calling APIs for secure real-time retrieval

• Designed backend APIs for agent tool use with strict merchant-level data isolation and response correctness

• Led the core Cards and Recurring Infra team at MandateHQ, a system enabling creation of mandates for recurring payments (e.g., subscriptions for services like Netflix) which handles a traffic volume of 50k/min

• Integrated credit card mandate creation in MandateHQ for recurring payments for multiple banks

• Took complete ownership and fully integrated Rupay cards for mandates for select banks

• Led cross-team collaboration to streamline mandate processing and ensure compliance with payments infrastructure

• Implemented multi-architecture support (arm64/amd64) for key applications

• Utilised cross-compilation instead of emulation which resulted in a reduced build time for our code by 84%

• Indexed high-usage databases based on logs, reducing DB response time from 200ms down to 50ms

• Fixed 30+ vulnerabilities by updating packages and modifying modules to meet PCI DSS standards.

• Developed a Prometheus-based dashboard for API latencies and traffic, enabling failure tracking and real-time alerts.

• Optimised API Gateway for improved traffic handling and better performance

• Part of the core team managing mandates with on-call responsibilities and using tools like Spinnaker, Coralogix and Zenduty

• Demonstrated a strong capability to initiate and develop projects from inception, showcasing a deep understanding of conceptualisation, strategic planning, and effective execution in Frontend and Backend development initiatives at Nuveb.

• Contributed significantly to the overall success of Nuveb's backend development.

• Actively participated in design reviews with peers, providing insights for selecting suitable frontend technologies.

• Extended responsibilities to the backend, overseeing the design and deployment of robust services, built from scratch all the way to completion.

• Took complete ownership of testing, deploying, and maintaining services for the entire build process, ensuring reliability and high performance.

• Implemented comprehensive testing strategies, including unit, integration, and system tests to make a system more robust.

• Provided detailed feedbacks during code reviews for fellow developers, prioritising function over fashion.