• Conduct enhanced due diligence reviews for high-risk customers by analysing onboarding details, transactional activity, source of funds/wealth, and overall financial crime risk.

• Perform in-depth investigations on complex crypto transactions using blockchain analytics tools to identify suspicious wallet behaviour, counterparties, and movement patterns.

• Carry out sanctions, PEP, adverse media, and risk screening to ensure compliance with global regulatory requirements and Coinbase’s internal risk policies.

• Lead case reviews involving potential money laundering, fraud, sanctions exposure, and high-risk account activity, preparing clear investigative reports and recommendations.

• Execute customer outreach (RFI) to obtain documentation, validate transaction purpose, and assess the legitimacy of business activities and counterparties.

• Collaborate with cross-functional teams such as AML Investigations, Fraud, Compliance Operations, and Legal to resolve escalations and ensure accurate risk decisions.

• Maintain strong knowledge of regulatory frameworks including FATF, OFAC, EU AMLD, and Central Bank of Ireland expectations relevant to crypto and virtual asset compliance.

• Support continuous improvement by identifying gaps, suggesting process enhancements, and contributing to updates of EDD playbooks, SOPs, and investigative guidelines.

• Participate in team knowledge-sharing sessions, compliance training, and capability-building initiatives to strengthen operational excellence.

• Ensure accurate documentation, case notes, and audit-ready records for all EDD investigations in line with Coinbase governance and quality standards.

• Performed detailed gap analysis between the current and updated CPC, mapping obligations to processes, controls, and systems with prioritised remediation actions.

• Produced high-quality BRDs and FSDs, translating regulatory requirements into clear functional/non-functional specs, acceptance criteria, and success metrics.

• Reviewed and updated regulatory correspondence (customer letters/templates/scripts) to ensure accurate disclosures, compliant language, and consistent tone of voice; coordinated approvals.

• Drove CPC changes through governance forums (e.g., Design Authority/Change Board), aligning stakeholders, capturing decisions, and securing sign-offs.

• Maintained end-to-end traceability from CPC requirements through design, build, testing, and delivery using a Requirements Traceability Matrix (RTM).

• Partnered with Compliance, Legal, Operations, and Technology to interpret rules, define target-state processes, and agree system changes and controls.

• Maintained clear, audit-ready documentation: version-controlled artefacts, decision logs, meeting minutes, and evidence packs.-

• Conducted financial assessments for SME clients, identifying liquidity needs and designing tailored repayment plans to enhance cash flow management.

• Collaborated with AIB clients to structure liquidity product solutions, optimizing credit terms and ensuring regulatory compliance.

• Led cross-functional teams to streamline processes, improving service delivery and ensuring a seamless customer experience for liquidity products.

• Analyzed market trends to enhance AIB’s liquidity offerings, driving strategic product improvements and increasing client satisfaction

• Liaised with business stakeholders and Rule Development Teams, translating both external and internal customer needs into actionable development objectives, identifying potential solutions, and defining project requirements.

• Possess a comprehensive understanding of how technology meets customer needs, products, and services. Foster close partnerships with technology teams to ensure alignment between business and functional requirements with the business's Technologies.

• Collaborate with business leaders to identify underlying needs and translate them into specific business and project objectives and Identify and escalate key business challenges in collaboration with internal customers, offering ideas for improvement.

• Strong experience in requirements gathering and fostering strong relationships with business partners and a Strong understanding of software methodologies, including functionality and limitations Enhanced user engagement by 18% and improved client satisfaction by 12% through strategic digital transformation

To source new corporate relationships for the bank

• To increase revenue from the existing relationships and explore different business opportunities with existing clients

• To offer a customized service offering to the client meeting the clients requirements, ensuring client retention

• Managing a portfolio of Large. corporates (book size: Rs. 500crore) across multiple sectors viz Manufacturing, Trading, IT, FMCG, and Healthcare

• Key functions include financial analysis, credit appraisal, business strategy analysis, and competitor analysis

• Gain Market Share by proactively targeting and winning business from new clients. Responsibilities include Deal Origination, Product Structuring, Funding Strategies, and Post-Disbursement Monitoring.

• Focus on offering Financial Solutions to large corporates for Cash Management, Trade Finance, Treasury requirements, Channel Finance, Corporate Finance, and other advisory services.

• Ensure compliance to Know Your Customer (KYC) and Anti Money laundering (AML) requirements in all client dealings.

• Monitoring customer’s transactions at the operational level to ensure efficiency in service delivery.

• Mobilize internal operational engine for timely delivery of services to clients infusing trust and confidence into the relationship