● Led 0→1 merchant data sync platform enabling scalable integrations between PayPal and external platforms (QuickBooks, Xero, Amazon) across accounting, e-commerce, and global payouts.

● Launched Accounting Sync on PayPal’s merchant data sync platform, adopted by 400+ SMBs, automating invoice and transaction reconciliation (~$500K+ annual time savings).

Optimized employee experience applications, leading performance reviews for 100,000+ employees and streamlining processes, reducing publish time by ~50%. Drove enhancements to peer-to-peer recognition tools and improving workplace culture, while also implementing security tools to monitor and track individuals globally.

● Led product strategy for Tesla’s proprietary HR systems, supporting talent and performance evaluations for 100K+ employees with 100% cycle completion. Optimized PIP workflows, reducing turnaround time 50% and increasing completion rates to 85% through redesign and analytics-driven insights.

● Owned and delivered Workbench, an in-house case management platform processing 2M+ cases/year, integrating with global payroll and finance APIs. Embedded automated ticketing for Business Resolutions, Collision Centers, and Energy teams, orchestrating cross-system data retrieval to pre-fill cases and improve processing efficiency.

● Launched Tesla’s global information security platform (0→1), Watchlist, integrating across internal systems to track 1K+ individuals, eliminating manual handoffs across security tools and teams..

Executed product enhancements for Facebook's Third Party Assessment portal, ensuring FTC privacy compliance and managing 10K assessment requests annually. Developed business use cases, monitored project progress, and led collaborative efforts to improve user experience and integrate with the Contracts Management tool.

● Shipped FTC-compliant Third-Party Assessment Portal features impacting 1.7K+ assessments and 10K+ annual third-party requests.

● Led Guided Intake redesign, aligning UX with Legal, Risk, and Security requirements.

● Managed major post-launch regulatory programs (Day-180, Recurring Reassessments), including KPI definition and compliance execution.