• Developed, defined, and executed QA strategies and approach across 11 platforms in 3 countries
• Created a large, geographically dispersed and 24 x 7 Quality Assurance organization using both onshore
and offshore resourcing from the ground up.
• Introduced and scaled automation across CBS All Access from 0% to 60% automated for Mobile and Web.
• Delivered quality apps resulting up to 99.95% crash free user session, 5% Customer complaint rate, and 4.5+
star ratings across most platforms.
• Developed Appium coverage across iOS and Android, with 3 years’ experience using Appium
• Created business plan, and on-boarded QA Automation platforms for iOS, Android, Roku, Web, and Video.
• Integrated testing tools and practices into Software Development environments, testing environments, and
Source Code Repositories.
• Collaborated with Senior Application Development leadership on measuring and improving code quality
• Collaborated with Senior Product and Project Management to track and ensure quality using New Relic
platform
• Collaborated with Senior Infrastructure Operations and Engineering on the continuous improvement of
platform management, application monitoring, environment provisioning, platform evolution, and release
management
• Served as the primary advocate for quality and provide thought leadership in functional, non-functional,
stress, soak, integration, regression, recovery, usability, acceptance, beta, and smoke testing
• Prepared work plans and status reports to communicate deliverables, schedules, and track the efficiency of
testing processes, personnel, contractors, and vendors.