Boston, Massachusetts, United States
• Owned the end-to-end design and implementation of a distributed data ingestion system, powering the product.
• Designed a modular framework that reduced the development time for new providers from 1-2 weeks to 1-2 days.
• Drove the initiative to establish a new staging environment, enhancing the robustness of our CI/CD pipeline.
• Created and managed AWS infrastructure using Terraform, establishing a reproducible cloud environment.
• Championed operational excellence by adopting an observability stack with Grafana, Prometheus, and Loki to drive automated alerting and establishing on-call procedures to respond to incidents.
• Shipped a critical incident remediation feature by leveraging LLM recommendations, customer feedback, and automated tool calls, unlocking key opportunities for new and existing customers.
• Collaborated with AI Engineers to develop an internal MCP service and iteratively improve LLM prompts and tooling, enabling fully dynamic investigations.