✓ Customer Obsessed: Spearheaded 13 Lean Customer Development interviews and conducted 2 A/B test polls to test product assumptions, discover customer pain points, and created personas that led to a shipped minimum viable product (MVP) design for JobLandr ✓ Bias for Action: Architected new feedback management...

Experience

T-MobileSenior Product Designer

2025 — Now

Bellevue, Washington, United States

T-MobileLead Product Designer, Payments

2022 — 2025

Bellevue, Washington, United States

Led and delivered designs for AutoPay experience, which aims to improve company revenue.

Led migration of all Payments experiences to new app and web.

Collaborations with product managers and project managers, to ensure the payments experience aligns with business goal metrics.

T-MobileProduct Designer, Wayfinding

2021 — 2022

Bellevue, Washington, United States

Designed and delivered new experience for account line management experience.

BlinkUser Experience Designer

2020 — 2021

Collaborated cross-functionally with brand, product, engineering and content strategy to iterate and ship enterprise and consumer experience through T-Mobile iOS, Android, and web to improve self-service engagement

Koverse, Inc., An SAIC CompanyUser Experience Designer

2019 — 2020

Greater Seattle Area

Led end-to-end UX design for MVP at B2B startup founded by former NSA data scientists, owning full research process including proxy user interviews, CX framework development, and iterative wireframing with stakeholder feedback

Education

University of Illinois Chicago

Bachelor’s Degree

Benedictine University

Experience+6

Education

Bachelor’s Degree

Marketing

Experience