• Supported and maintained existing products to ensure seamless business operations

• Worked with subject matter experts to define business requirements and find creative

solutions to business problems

• Developed and tested proprietary custom logic used to intake, process, and store large

amounts of user and client data

• Facilitated the implementation of a platform upgrade across multiple development, QA,

and production environments, including software and database updates

• Performed extensive unit testing and defect resolution, including preparation of thorough

test scripts, as well as regression, negative, black box, and automated testing

• Participated in code reviews and provided mentorship to junior developers

• Planned and executed thorough test scripts related to the implementation of a new

commercial policy administration system

• Worked directly with development team to clearly communicate defects, compile

reproduction steps, and explore edge-case scenarios to ensure timely and quality product

delivery